All orders are despatched the next working day after receipt of cleared payment via Overnight services. Small items such as Tealight Holders will be sent Royal Mail and all other items will be delivered next working day using specialist fragile services with APC Overnight. P&P is free of charge for all of our products with no minimum order value.
Once your order has been processed we will provide you with full tracking details and if you have provided a mobile telephone number you will also receive a two hour delivery window on the day of delivery via text message. APC Overnight now also provide real time tracking online via their website with APC PinPoint by using the following link: https://apc-overnight.com/receiving-a-parcel/tracking/
All of our orders are carefully packaged to ensure that they are not damaged during the delivery process, however in the unlikely event of a damage please contact us immediately so that we can resolve the problem and organise a replacement, we are more than happy to help.